Contact Us
HAVE ANY INQUIRIES?
Before reaching out, please consider the following:
-
In-Transit Orders: If your order status is IN TRANSIT, it means your order is on the way. Even if the status remains the same for a few days, please be patient.
-
Order Cancellations: Orders cannot be canceled once they are in transit. If you've changed your mind, kindly wait to receive your order and then initiate a return.
-
Order Updates: For order updates, use your tracking ID or Order Number on the Track Your Order page.
-
Confirmation and Tracking: If you haven't received any confirmation or tracking number, check your email spam folder. These are automatically generated, and everyone should receive one.
-
Cancellations or Changes: For cancellations or changes, email us within 12 HOURS after placing your order, and rest assured, we will accommodate your request.
Contact Information:
- Email: contact@greengrillshop.com.
- Opening Hours: Monday to Friday, 9 am to 6 pm.